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客服單證

主要目標:

1. 接收并登記SI
2. 完成提單并將文檔發送給客戶
3. 處理提單修改
4. 在船舶啟航后開具SWB和發票

工作職責：
1，根據SI要求和國家要求完成MTD。
2，處理文件異常并監控狀態。
3，處理提單修改并與目的地溝通批準。
4，船啟航后向客戶發放SWB
5，調整滯期費和發票
6，在提單截止時間前向客戶發送SI提醒


應聘要求：
1. 大專及以上學歷，專業不限。歡迎應屆生前來應聘；
2. 1年客戶服務或物流、運輸行業相關工作經驗優先;
3. 具有基本的英語讀寫能力，
4. 熟練運用辦公軟件；
5. 良好的溝通能力，獨立工作能力以及團隊合作能力；
6. 積極樂觀的工作態度，同時具備良好的客戶服務意識。



CS Documentation Coordinator

Main Objectives

1，Receive and register Shipping Instruction
2，Complete B/L and send draft to customer
3，Handle B/L amendment
4，Issue SWB and invoices after vessel sailed

Responsibilities

1，Register received documents from index mailboxes
2，Follow up on all relevant documents received from index mailboxes
3，Complete MTD and send draft to customer
4，Handle B/L amendment
5，Release SWB to customer after vessel sailed
6，Adjust detention and demurrage charge and invoice
7，Send Shipping Instruction reminder to customer before doc cutoff time

Qualifications

1，Diploma degree.
2，1 year experience in customer service and logistics company is preferred.
3，Good command of English.
4，Knowledge of MS Office.
5，Ability to work independent as well as in a team.
6，Positive attitude with customer service mindset.

Note:
Salary will commensurate with your qualification, experience and skills.
薪資會根據您的資歷、經驗和技能來決定。


The personal information provided by you in applying this career opportunity may be transferred to other Hapag-Lloyd entities and/or to third party vendors outside of China for evaluation and processing purpose. Hapag-Lloyd will ensure the confidentiality and privacy of your personal information in according to the applicable data privacy laws, including the Chinese Cybersecurity Law. By submitting your application, you grant your consent to Hapag-Lloyd for transferring the personal information provided by you outside of China to other Hapag-Lloyd entities and/or to third party vendors.

在您申請該職位空缺過程中所提供的個人信息可能會被傳輸至中國境外的其他赫伯羅特實體和/或第三方服務商以進行進一步的評估和處理。赫伯羅特會依據相關法律要求，包括中國網絡安全法，來確保您所提供之個人信息的保密和隱私。通過提交您的申請，您授權赫伯羅特將您所提供的個人信息至中國境外的赫伯羅特實體和/或第三方服務商。